Welcome to our FAQ section! Here you will find answers to some of the most frequently asked questions about shopping at miesale.com. If you can't find the information you need, please contact us.
1. How do I place an order on miesale.com?
To place an order, simply browse our website, add the desired items to your cart and proceed to checkout. You will be prompted to enter your shipping and payment details. Once your order is confirmed, you will receive an email with your order details and tracking information after delivery.
2. What payment methods do you accept?
We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal and other secure online payment providers.
3. How long does it take to process my order?
Orders are processed within 1-2 business days. If there is any delay in processing, you will be notified via email.
4. How long does it take to ship?
For orders shipped to the US, we aim to ship your order within 14 business days. Delivery times may vary depending on your location and any unforeseen shipping delays.
5. Can I change or cancel my order after it has been placed?
You can only request a change or cancellation if your order has not yet been processed or shipped. Please contact us as soon as possible at support@miesale.com or call +61 267710724 to request a change.
6. What should I do if I receive a damaged or defective item?
We apologize if you received a damaged or defective item! Please contact our customer service team immediately with a photo of the item and details of your order. We will promptly resolve the issue, whether it is a replacement or a refund.
7. How can I track my order?
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track the status of your package through the carrier's website.
8. Do you ship internationally?
We currently ship to the United States. For more information about international shipping, please contact our customer service team at support@miesale.com.
9. What is your return policy?
We offer returns for eligible items within 30 days of delivery. Items must be unused, in their original condition and in their original packaging. Please review our Return Policy for details.
10. How to contact customer support?
If you have any questions or need assistance, you can contact our customer service team:
Email: support@miesale.com
Tel: +61 267710724
Thank you for choosing miesale.com. We are here to support you!